The future direction of regulation
Published on: 04/10/2024 00:00
Introduction
Recently Disney attempted to block a lawsuit from a man whose wife died last year after a severe allergic reaction at a restaurant in Disney World, because of terms he signed up to in a free trial of Disney+ four years prior. Following significant media attention and public backlash, Disney withdrew its objections to the lawsuit. The application of a common-sense approach to customers and their rights is the same judgement that the FCA intends for firms when applying the Consumer Duty, albeit in happier circumstances.
Read the full article published in money marketing or download the whitepaper below.
